GOOD to Drive BUT VERY BAD/WORST to Service and Maintenance. @ 40000 km

I bought a Jeep Compass Longitude optional a year back in Sep 2017 and was enjoying my rides like any other users, the overall performance of the vehicle is as good as expected, BUT when I went for the service my overall experience is turned down. I met with a minor accident and went for servicing the car at TURBO auto in Vijayawada, Andhrapradesh as I have only one choice in this city and they informed me that radiator and inter cooling system needs to be replaced along with the front bumper. It took 11 days for them to complete the work as I understood that the time would take for them in general is not more than 2 or 3 days. the reason as I understood is the spare parts was not being maintained by the service centres and I wonder the first thing that will get damage is the bumper and radiator when a car meets with the accident. Though I got the comprehensive insurance, when went to take the vehicle for delivery I was asked to pay 8600 Rs additional amount as they installed a bumper with chrome which they claim is not covered by the insurer (Bharathi Axa). which after enquiry with the service advisor understood that the part which the service centre guys ordered somehow changed ( I wonder how this could happen for a service oriented industry's these days) and when I denied to pay for what I have not asked neither chose the service centre guys denied to deliver the vehicle and asked for one more day to remove the chrome from the bumper to and deliver the vehicle and I have to leave the vehicle again at service centre to fix the right one. So after all these experiences I wonder why I chose a vehicle which is good to drive but very bad when you have to get it repaired.