i20 my personal experience

My personal experience with i20 vehicle. May be many others have faced similar problems. 

From the time I have taken the new i-20 (Aug-2011) I have been facing issues one after the other and now I am tired with it. Two out of three problems I faced seems to be due to the poor designing of the vehicle and the third one not sure what I should call either it is the poor quality of the engine or a faulty engine was used in a new car.

Problem 1: ECM failed. I have given my car for the water servicing and half a kilometer I drove from the service station the car stopped and it took one and a half month for the car to run again. The reason I was told is that the water has gone inside the ECM and there is a short circuit. By the way I was told that ECM is one of the costliest component in the car which controls every thing. I have been washing my santro xing, ford and i-10 almost every week then what is so special about i-20? I don't know how can a engineer design some thing which is very costly and just throw it open with out a casing. Had it been there a good casing I think the problem wouldn't have been occurred.

Problem 2: Petrol pipe leakage. Our Indian roads are bumpy and it is minimum expected that the base of the car should be strong enough to protect from these bumpy roads and atleast delicate things are covered properly. The base of my i-20 car was hit and the petrol started leaking. The petrol pipe which costs 300 rs took again 45 days to reach the service station and again got my vehicle after 45 days.

Problem 3: All of a sudden my car's engine started sounding like a diesel engine. When I took the vehicle to the service station I was told that they wanted to investigate the engine and they have sent the details to the Hyundai's office in Pune. After a week I got a response that they will check by changing the pistons etc in the engine. The parts reached the service station in 10 days and the vehicle was delivered altogether in 23 days. I was very happy to see my cars engine is so soft but my happiness didn't lost for long. With in three weeks it again started sounding like a truck and this time the pickup has gone down drastically, The steep road which Maruti 800 can easily cross over with all four members seated in it has become the most difficult task for my i-20. Its almost dead. I came to know that this is the third i-20 vehicle in the Talwar Hyundai service station which had the same problem and the only solution was engine replacement. Engine replacement with in 18 months of purchase is really disgusting. Is there any fault with the i20 engines design? I don't know atleast I feel there is from my experience. I am already afraid that life time of my i20 engine may reduce because of the replaced accessories. As the problem has again resurrected I am hoping this time at least Hyundai will do a good job by replacing a brand new good engine with the faulty engine rather than doing some more research by replacing other parts of the engine.

By the way I had a great confidence on Hyundai because of which I owned three vehicles and with this vehicle I have completely lost the trust and hope on Hyundai. I have promised myself and my family members that my next vehicle will not be from Hyundai family and will suggest my friends also the same. Hoping Hyundai management will provide good service to the customers and test the engine and vehicle thoroughly before launching to the market rather than loosing the trust in this way. 

Exteriors/Style, Comfort & SpacePoor performance and multiple design issues