Walked in the showroom, will never do it again

 

I'm in Chandigarh and have a SUV for highway travels. About to buy another car for city use. Swift diesel was out due to long booking period and no airbags. So the options were Fiat Punto or i20 diesel. Diesel because even this car would be doing around 2000 kms a month. Went to take test drive of Punto, convinced about the car and very well handled by the dealer. The Hyundai i20 visit was an entrely different story. Here is how the story goes.

Dealer 1 : Charisma
I walk in and wait for a sales person to get up and one finally relents.
Says yes sir
"I am considering buying i20"
Petrol or Diesel?
"Diesel"
We dont have that and we will only get it in another 15 days and we cant deliver it you before 45 days.
"Can I have a look at the vehicle"
No we dont have one
"Do you have a petrol one so I can have a look at the vehicle they look the same right?"
Yes and so we walk to the car I open doors and see the seats and interiors and then I open the hatch to see the boot space and the sales person bangs the hatch shut.

so I walk out that dealership and go to the other one called KLG

YES comes the sales person.
"Im considering buying an i20. Do you have a diesel one?"
No we will get it in 15 days.
"Do you have one for test drive?"
Yes we do. Can I have your licence?
"Here you go?"
And we go out for the test drive of the vehicle.

Sales person is not interested in telling anything about the vehicle. So I initiate talk and say I read reviews about poor performance of Ac on this thing. Is that true?
Sir in hyundai cars you get 2 things ac and pick up
"Is the new 6 year one giving better mileage thatn 5 gear one?"
So sales guy retorts "Offcourse now if there are 6 gears, it will give better mileage.
"So  i say a tractor has more gears but that does not give more mileage. The gear ratio also counts."
Meanwhile I am checking the steering which initially is as hard as my suv's steering when vehicle is switched off.
The engine makes sound like its been driven without service for 100,000 kms and its just done 6000 as per the odometer.
Then we reach the dealership, I get down and the sales guy takes and key and walks off, with no interest in knowing if I am interested at all.

So a new car that sounds like its done 100,000 kms, a steering thats as hard as a tractor and sales staff that gives 2 hoots to customer. I dont think i will ever consider going going to a Hyundai showroom, forget buying it. Imagine if they treat a prospective buyer this way what they will do after you buy the car.
So day after tomorrow we are taking delivery of Punto grande diesel Emotion pack.

 

Space, looksNoise, Hard steering, Uninterested staff