Brake Pads - Require frequent replacement

I bought my Honda City 1.5S MT in April last year. At its 3rd service (10,000 km), I was told that the front brake pads need replacement. On further enquiring I was told that this was pretty common

and the newer Honda cars were needing replacement of brake pads at 5000 kms only.

I do realize that this is dependent on the driver but I drive other cars too (Suzuki’s). I was also a proud owner of the old Honda city. But none of the above required replacement at such an early time.I was also told by the dealership that there has been a change in the vendor who supplies brake pads and problems have started occurring after that.

I just wish to bring it to the attention of the Honda Management and all potential customers that this is a genuine problem and many current customers are facing it. Such issues would make the maintenance of their cars very costly for consumers like us.

The dealership which promised to raise the issue with the company has not done anything at all and has sent me a letter saying it is not their problem. Apparently, there are silos and they do not communicate with each other :(

I will not recommend Honda until this issue is resolved.