Sundaram Honda Secunderbad

Hi Everyone,

This is the review i'm giving to all customer who are planning to buy Honda vehicles. My experience was with Sundaram Honda, Secunderabad.

My vehicle number: TS10BXXXXXX. I was bought a new band new Amaze 1.5 S Diesel version. With them on 1st, OCT-2014 and found some problems.

We have a compliant filed on 06th-October, 2014 and the complaint number is "1-2101-XXXXXX", we did n't get any response from the honda till 20th-Oct,2014.

The issue observed in the brand new vehicle are:
1.side pulling
2.Engine Sound
3.Dashboard Vibration

The honda service people have taken the vehicle on 20th-Oct, 2014 and the KM reading was "699KM".

After that on 22nd-Oct,2014 the vehicle was checked by SetuRaman & Srinivas and told that everything is fine and asked me to take the vehicle.The KM meter
reading was "928KM".But after checking I found the issues still persist and not at all solved.
I'm not sure why company as drove it for "229 KM".
After continuos calls to showroom and service people, they have taken vehicle again to the service center on 3rd-Nov,2014 the KM reading was "1007" and delivered to us
saying that issues are solved on 6th-Nov,2014 the KM reading was "1258KM".

I'm not sure why company as drove it for "251 KM". And kept the vehicle 3 days.

The problem is still not solved.

The important Note is that Sundaram Honda employee SRINIVAS S SalesManager has closed our compliant "1-2101-XXXXXX" though he already knew that the problem is not solved.

I'm still have all issues in papers while registration.

Ultimate information is when we mailed Honda customer service representatives(Parampreet,Gopinath) about showroom people behaviour they asked us to contact showroom people again ..:):)

Final Words I'm already in soup,so wanted to share my experience which might help new friends who are planning to buy Honda vehicles that to at Sundaram Showrooms, Secunderabad.

Areas of improvement Best to go for some other vehicle where there is respect for customers and better service.

Thanks,

Murali.

Contacts customer untill they buy the carService and resposnse is very very bad