Fiesta Classic AC Operator problem

Hi,

I purchased Ford Fiesta Classic CLXI 1.4 Diesel car in 2011 Aug. And in just 2 years (Aug 2013), there is  major problem with A/C evaporator /operator unit.

The car was absolutely fine till I gave it for the 4th service in Aug 2013 ( fortune Ford, Abids Service center, Hyderabad) and requested to clean the A/C filters, once it came back from service, A/C worked fine with good perfume smell, however, it slowly stopped chilling effect and finally down.

I gave the car for repairing it, and to my surprise, a car from good renowned manufacturers like Ford, has problem with the CAR A/C unit in just 2 years and it costs me to replace entire unit with no fault of mine.

I have drive car from Maruti, Hyundai before for more thatn 4 yrs and never ever had any issue with the A/C, not even a service done. But fiesta for just after 2 years, Air conditioning system is down and cannot be repaired but to have the evaporator unit get replaced.

I am really not happy with this and I request Ford Mgmt to take this up seriously. If this continues, it will become a standard that a Ford car is not reliable beyond 2 years. Just 2 year is really pathetic.

The AC evaportor/operation unit is 9K, which is even highly priced. Pls. this is India and we expect after sales life of a customer to be little happy.

Thanks.

Good car to driveHigly priced servicing, maintenance is costly. repairs in just 2 years, not enough space inside