Ford sales representatives assisted while doin my paperwork of all the documents and payments with ease. They give proper attention to detail when it comes to serving the customers which happens to be much better than the maruti suzuki staff.
The service is very low as the company claims to be. I find ford very transparent as far as the cost of service.
Ecosport has a stiffer suspension setup which helps in high speed cornering and highway stability. The build quality is awsome as there is no rattling noise since 1 year of ownership. The ac is very effective in the summers while the real passengers feel it very cool without any rear ac vents of the car making it the best cars in the summers.
Pros
Good ground clearance
Nice grip from the 16 inch 205/55 mrf tires
High speed stability
Touch screen with inbuilt map my india navigation system
Steering has a direct control on the road
Very low nvh levels
Cons
Low mileage
Petrol engine is not peepy enough
Overall it is the best sub 4 meter suv for a family for the city and long highway trips