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    Very bad service ...

    11 साल पहले | Alankar

    User Review on फ़ोर्ड ईकोस्पोर्ट [2013-2015]

    विस्तृत रिव्यू:
    रेटिंग मानदंड
    (5 में से)

    4.0

    इक्सटीरियर

    4.0

    आरामदेह

    3.0

    परफ़ॉर्मेंस

    3.0

    फ़्यूल इकॉनमी

    3.0

    पैसा वसूल

    ख़रीद:
    नया

    ड्राइविंग:
    कुछ हज़ार किलोमीटर

    Hi ,


    I have purchased my vehicle on 24th June 2013, and till today i am struggling to get a trivial issue with the washer motor fuse resolved.

    Please find below the details ..

    Hi Mr MD,

     

    I am writing this with utter disappointment that my complain # 800038556  is still unresolved. My car's washer motor is again giving problem.

     

    This is the 4th time i have encountered this issue. Please find below the issue history.

     

    1st occurrence - 24th July 2013 

    I went to take the delivery of my new brand EcoSport, but while checking the for all said features i found that the washer motor is not working. I reported the issue and the issue was fixed(replaced the fuse).

     

    2nd occurrence - 25th July 2013 

    The very next morning i found that the washer motor is again not working. I reported the issue and the issue was fixed(replaced the fuse).

     

    3rd occurrence - 26th July 2013 

    The very next morning i found that the washer motor is again not working. I reported the issue with ford motor (writetomd@ford.com complain # 800038556) and the issue was fixed(replaced the washer motor - stating that the washer motor is defective).

     

    4th occurrence - 14th Aug 2013

    In the evening i found that the washer motor is again not working. I reported the issue and the issue was fixed(replaced the fuse).

     

    Please let me know how many times do i have to bear the issue.

    Request you to please address my below set of complains.

     

    1. Resolve the issue (washer motor/fuse not working )

    2. Compensation for my Mental and Physical strain i am facing due to FORD's defective vehicle.

     

    I hope to receive resolution for both my issues addressed above.

    Thanks

    Alankar

     

    Good ProductStruggling to get the small issue fixed
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