Never Buy a Fiat

Hi,

"Sales" I have made a huge mistake of buying a FIAT Car. I purchased this FIAT Punto Active on 12th July 2014 from SKY MOTO PCMC Pune. I was told that i will get the spare Key within 1 or 2 weeks as the key comes from the Fiat Plant. I followed up with the executive Mr Shoaib. who said he is following up and will get back.its now 9 months and I dont have a spare key with me. I tried calling Mr Shoaib on the 3rd April He did not respond to my call. "Customer Service" When you call  the FIAT customer care the idiots sitting and warming their chairs trust me they do not care a dam about what is happening to the client one of the Idiots is RAVISH. I asked him to transfer the call to the floor supervisor he said he will not transfer the call. I was promised that i will get a call back from AKSHAY when I had called on 2nd April 2015 but as expected he did not call back. I then called him in the Morning around 11:30 am he said he will call back in 90 mins but as expected he did not callback. I am still under the same impression that nothing can happen I will never get my complain resolved. My Details Sunny Thanwal MH14 XXXXXX Fiat Punto Active Diesel date of Purchase 12-07-2014. Ph 9049XXXXXX regards Sunny Thanwal  Another Idiot who has got A FIAT.