Ford -Trusted brand fails to deliver performance

I purchased Ford ecosport on 23rd Feb'18. Completed one year and completed one year service too. Pros: Chose the car for good looks, loads of features & brand. However learnt the hard way - do not be blinded by looks only, pls check and compare other better options available in this segment. A piece of free advice- purchase diesel variants and say no to petrol sucking variants.Will not suggest anyone to go for Ford Ecosport. Cons: I purchased ford ecosport facelift titanium petrol variant on 23rd Feb'18. I am very disappointed about the mileage.I was told at 3 different showrooms city mileage would be around 13kmpl . I was getting 8kmpl but after 1st free service at Hans ford the mileage dropped and I have been consistently getting only 7.2-7.6kmpl. Informed Dealer who said wait till 5000kms and we will sort it. However nothing happened and mileage did not improve. They suggested mileage test. One year service gave to Dhruvan ford and told them about mileage problem. They informed in city it should give 10kmpl at least & problem will be fixed in service. After service they suggested mileage test so I agreed. We were supposed to drive 100kms and check mileage but due to poor coordination of supervisor with his staff the process was delayed and mileage was checked in city for 50kms ,at non peak hours without switiching on AC( apparently mileage test should be done without AC was what the person said as AC is luxury) allowing their driver to drive at speed to 50-60 ,resulting in a mileage of 9.6kmpl. I get 7.2-7.6 driving in peak traffic at 30-40 speed. Also auto lock was not happening which was highlighted to Dhruvan ford and their driver too informed the supervisor. They said everything is software driven so it will be updated. However nothing happened and after informing service centre they had no reply to that and said they have done their best. Bottom- line lots of false promises _ If anyone from Ford is reading this I would like to bring to your attention - STOP FOOLING PEOPLE.Give them the actual facts and I will be surprised if anyone will buy from Ford. Other Cons: Highway I get 14-15 which is not that bad. Sluggish 2nd gear ,stiff suspension and space constraint for 5th person in rear seat. Overall comfort wise barring 5th passenger, and looks best in the segment, mileage wise very poor performer, which makes me wonder did I make a wrong choice. Areas to Improve: Mileage, mileage mileage..........,rear AC vents- though it is said the AC is very powerful, in summers the rear seat passengers face discomfort and fan speed has to increased to 4 points, else they do not get proper AC.