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    Incomplete delivery of accessories

    7 years ago | Madhukumar P

    User Review on Ford EcoSport [2015-2017] Titanium+ 1.5L TDCi

    Detail Review:
    Rating parameters
    (out of 5)

    3.0

    Exterior

    2.0

    Comfort

    2.0

    Performance

    2.0

    Fuel Economy

    2.0

    Value for Money

    PURCHASE:
    New

    DRIVING:
    Few hundred kilometers

    The variant purchased was ecosport 1.5L titanium plus diesel fly audio, on 19 Jun 2017 in Kerala. Reverse parking camera and daytime running lights are standard for this variant. The dealer had confirmed the availability of them, before purchase(also given in carwale web site -compare cars).   Unfortunately the car was delivered without them. It was told by the dealer that the camera software is under upgradation and will be fitted in a week's time. But they are unable keep the promise as on date.  Complaint registered with Ford too did not work out. They are also unable to tell me the time when the camera will be fitted. The ford representative from chennai who talked to me on phone had told that the daytime running light is not part of the standard accessory for titanium plus fly audio variant I purchased. This is contradictory to the features published and given by the dealer. Now I am left with the option of initiating legal action against ford for deficiency in service.

    Good StyleReverse parking camera and daytime running light not fitted though are standard for titanium +
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