Problems faced in my Ecosport

Exterior

 Good and Appealing

Interior (Features, Space & Comfort)

 Good

Engine Performance, Fuel Economy and Gearbox

 I have an automatic ecosport, pertol version and I am facing a challange in performance of the car. There is a noise from the axil on turning. I have reported this multiple times to Dealer and Ford Motors but I am running from pillar to post to get the defect in the vehicle rectified.

Ride Quality & Handling

 Ride is good and smooth

Final Words 

I have reported the problem to both Gautambudh Ford-Dealer and Ford Motors India. I have been following up since last one month and the problem still persists.

A WORD OF CAUTION-DO NOT BUY CARS FROM GAUTAM BUDH FORD. THEY ARE A BUNCH OF HIGHLY UNPROFESSIONAL PEOPLE, AND HAVE UNTRAINED STAFF.

I have a problem in the axil of the car. When the car is reversed, it makes a sound and this has been reported to the dealer within few days of purchase. The car has been called to the delaers workshop thrice but the problem has not been set right. I have written to Ford Motors India, but there is little response. Standard e-mail response is-"we are looking into the problem"

Areas of improvement  

Ford Motors should have a mechanism of responding to customers in a timely manner. 

 

 

Good exteriors, Good features and space, Interiors are OKSales and Service, Customer satisfaction at Gautam budh Ford is pathetic