Ford ecosport dealership sucks

I was really attarcted to Ford Ecosports by its reviews online and its looks and features.

Though I had poor experience with earlier Ford dealership in Pune I still wanted to give it a try.

Called the dealer "Planet Ford" on Senapati Bapat road, today morning. They said they are not booking any petrol version. I was fine with it and wanted to see and test drive the diesel version.

I asked if I can get a test drive on which the person seemed hesitant, I then confirmed I would be  dropping at the showroom for seeing and may be take a test drive to which he agreed.

I reached the showroom around 2:30Pm. On reaching there I enquired about the car and the sales person there was very reluctant telling about this car as the bookings for petrol was stopped and he simply denied a test drive. He told me to first book the vehicle and then he would arrange a test drive.

I really do not understand, in a consumer's perspectice how can a customer decide wiithout even seeing the car. Is it the way a customer oriented organization works.

I am very pissed off at the attitude with which the dealship guys talked, may be they are not interested in customers as they are not getting any bookings. I think if this is the way they deal with customers, its not going to be a long journey for ford, cause I would never return back to ford in my life and there are just too many choices in the market now. Reason if they are not interested in selling how can I even trust them for service .

Bye Ford

Avik

Good reviews on websitesNo test drive or any support from dealers