Series of unpleasant experience with ford product and team

To,

MD

Ford India Ltd.

It is really painful to write you my experience with your product and team as well

About sales:

- All the facts are in my trail email to your dealer, in addition to those…

- After receipt of RC card understood, vehicle manufactured in the month of Jan-13. I booked vehicle in July and taken delivery on Sept 13. Will ford compensate depreciation of 7 months on my vehicle.

- I surrendered my old vehicle in exchange on 25th July 13. Still I am waiting for cheque of 35000/- towards agreed exchange bonus; today it is 16 Nov. Will it be appropriate to deal with ford on such terms??

About Product:

- It is 4th time my vehicle is in Talera workshop for repair within 3800 kms.

- 1st time, some noise coming from dash board- KMS 500.

- 2nd time, with 1500 KMS tyre damaged- No any support from ford, just fingered out to Goodyear for warranty. Forget about vehicle, what do you feel if motor of your fridge fails and service technician tell you to contact motor manufacturer and through out his responsibility from shoulder.

- 3rd time, for 1st free check- KMS-3600.

- 4th time, engine gasket failed- KMS- 3800. Found oil leakage from engine. Now the vehicle lying in talera workshop.

- Pls let me know why I should accept such inferior quality repetitively repaired product??

- What a pleasant experience of my new FORD vehicle.

· Within a 6 years and @ 60000 kms use of my maruti Alto I dropped this vehicle to Maruti service centre just for scheduled service.

Fuel economypoor product with lots of cost cuttings, deterioratedd quality