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    A decent car

    12 years ago | Kurian Thankachan

    User Review on Fiat Punto [2011-2014] Emotion 1.3

    Detail Review:
    Rating parameters
    (out of 5)

    2.0

    Exterior

    2.0

    Comfort

    2.0

    Performance

    2.0

    Fuel Economy

    3.0

    Value for Money

    PURCHASE:
    New

    DRIVING:
    Few thousand kilometers

    Exterior The looks are good, features inside are decent if compared to other cars in the same segment. It's a car you would like to drive very safe and good car.

    Engine Performance, Fuel Economy and Gearbox Fuel economy is good engine should have been more powerfull. The suspensions also goes bad after 30000 Kms.

    Ride Quality & Handling Its a value for money car but it has pathetic customer service and that's the reason fiat is unsuccessful in India.

    Final Words I had a very bad experience with fiat in customer service I had a few issues with the service dealer the way they cheated me and after complaining to fiat they hardly cared what I went through I would suggest though the car is good but don't buy a car who's manufacturerfront care for the customers.

    Areas of improvement Till the time fiat don't have their own service stations customers will never be satisfied with the after sales service. I hope they do it very soon.

    Fuel economy, good brakes, a very safe carCustomer service is pathetic
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