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    Worried about after sales service and parts

    13 years ago | Raj

    User Review on Fiat Punto [2011-2014] Active 1.3

    Detail Review:
    Rating parameters
    (out of 5)

    5.0

    Exterior

    4.0

    Comfort

    4.0

    Performance

    3.0

    Fuel Economy

    5.0

    Value for Money

    PURCHASE:
    New

    DRIVING:
    Few hundred kilometers

    Exterior Excellent exteriors.

    Interior (Features, Space & Comfort) Quality of some plastics used are not that good, rear seats are bit cramped, Central locking shld have been there for active model. Another bad thing is Warranty is very limited meaning Fiat doesn't allow the car to be upgraded in fiat-tata showrooms also, they cut down the warranty if we upgrade some of the features...which is not the case compared to maruti and some other car manufacturers].

    Engine Performance, Fuel Economy and Gearbox Fuel economy & gear box is average. Engine is good.

    Ride Quality & Handling Good. Ride quality and handling is good, infact very good compared to same car range.

    Final Words Honestly great car to buy, although it should improve on some areas. reply to this and tell your views.

    My overall rating: 4/5.

    Areas of improvement  

    1. After sales service.

    2. Interiors should be improved. 

    3. Marketing should be drastically improved.

    4. Warranty should be flexible [should not cut down warranty for upgradation in fiat-tata showrooms]

    5. Fuel economy.

    6. Little price should be reduced for better competition.

     

    Excellent exterior styling...best in hatchbacks, Comfort, space, performance, pride of owningAfter sales service, Parts availability, fuel economy is average [not bad]
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