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    FIAT afer sales and service is very Bad

    13 years ago | Raja Perumal

    User Review on Fiat Punto [2011-2014]

    Detail Review:
    Rating parameters
    (out of 5)

    4.0

    Exterior

    3.0

    Comfort

    3.0

    Performance

    3.0

    Fuel Economy

    3.0

    Value for Money

    PURCHASE:
    New

    DRIVING:
    Few thousand kilometers

    I am writing this review after having a very bad experience with FIAT service centre. I left my FIAT GP Emotion 1.3 model for first service in Pondy manakular motors.

    After service I went and checked the car. The rear left power window gives a sound while moving up and down. I asked the service incharge to check. He told the problem was already there and you didn't tell us and the problem was caused bcoz of people doing sun film work on the glass. I know that after doing sun film and till the day I left the car for service I don't have the issue. only after service I see this issue. The service incharge said he can't do anything about this and even I can't cliam this by warranty. I had to argue till 8 PM in the night and the service manager came to picture and said he will solve the problem for now.

    After returning home I found that above boot and rear left side plastic panel has come out and was broken. I was shocked to find this. TATA motors folks don't know how to handle a FIAT car. I wrote lots of mails and complaints on this. No response on till now.

    I would recommend untill and unless FIAT opens their showroom in India, ppl should keep away from this vehicle.

    Except the engine and sturdiness of the body, nothing good with this car.

    Good diesel enginePerformance below 1750 rpm and interior poor quality plastics
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    13 years ago | Rahul Lumar
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