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    FIAT TATA Motors - Great Improvement in after sales service

    14 years ago | Rhg

    User Review on Fiat Punto [2011-2014] Emotion Pack 1.3

    Detail Review:
    Rating parameters
    (out of 5)

    5.0

    Exterior

    4.0

    Comfort

    5.0

    Performance

    5.0

    Fuel Economy

    5.0

    Value for Money

    PURCHASE:
    New

    DRIVING:
    Few thousand kilometers

     

    I have been driving the car for the past one year. It has clocked around 20 k km. I am very satisfied with the car.

    The underside of the car was brushed umpteen number of times. Apart from a few scratches, there have been no major damages. Good quality build, the door weighs a ton. The moment you shut the door, you feel secure like being inside a armoured vehicle

    Great driving experience on the highways.

    The after sales service has greatly improved, unlike what has been mentioned in some of the reviews. My car broke down, (some problem with Clutch SP). The service personnal repaired the car, where it had broken down. The cost was covered by warranty, there were no hassles. I was able to drive the car very next day.

    (Bangalore).

     

    Areas of improvement Should increase the ground clearance. Service centers are over crowded and very few. It would really great to have more.

     

    Sturdy Build, Very good interiors, Great LooksBig turn radius, Bulky for city driving
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