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    Very poor customer service

    14 years ago | Ruchir

    User Review on Chevrolet Optra Magnum [2007-2012] LT 1.6

    Detail Review:
    Rating parameters
    (out of 5)

    5.0

    Exterior

    5.0

    Comfort

    5.0

    Performance

    5.0

    Fuel Economy

    3.0

    Value for Money

    PURCHASE:
    Not Purchased

    DRIVING:
    Few hundred kilometers

     

    Exterior Stylish but slightly old age.

     

    Interior (Features, Space & Comfort) Best in its class by far.

     

    Engine Performance, Fuel Economy and Gearbox Fuel eco is excelent and so is the gearbox. where it lacks is the ps as compared to vento and the linea t-jet.

     

    Ride Quality & Handling Good quality handling and a great ride, When you are driving at around 20KMPH, idle the engine using clutch and then release it without/with acceleration the cars gives a jerk 2-3 times before you can control it using the clutch and the acceleration. The maintenance of cars is also very poor, after service, the car is not cleaned, even the dashboards are not fitted, the lining on the doors are not properly fixed, wires and selotapes are left inside the car itself...and on and on. The maintenance of cars is also very poor, after service, the car is not cleaned, even the dashboards are not fitted, the lining on the doors are not properly fixed, wires and selotapes are left inside the car itself... and on and on.

     

    Final Words Do not step into the National Garage at Mahalaxmi,Mumbai they have the poorest weakest and most useless customer relations ever.

     

    Areas of improvement The car would benefit with a new age look interiors and a slightly more powerfull engine. And maybe more show-rooms and dealers. As well as a more funky look.

     

    The car itself has the best interiors in its class imhoDisgusting cutomer service and no concern at all to sell or give a test drive for the car
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