Cruz is a car which require very heavy maintenence cost.

Exterior is ok.

Interior (Features, Space & Comfort) is satisfactory Engine Performance, Fuel Economy and Gearbox is poosr as within 100000 km lots of spares would be required. You would need around 150000 for doing serviscing post 80000 km. Clutch assembly with flywheel will cost 75000, Timimng belt etc would cost 35000 and other small repairs.

Ride Quality & Handling is satisfactory but long drives give backache.If u compare with Innova or Honda it is no where close to these brands.

Final Words Do not buy Cruz util unless you plan to dispose off the vehicle within three years i.e. warranty period of cruz but as per experience it is hell of a task to get the things repaired under warranty. Mind set of the company is to avoid giving warranty spares and sane money for the company. May be this is KRA for their promotions but they do not understand that this way they are harming the reputation of company.

Areas of improvement After sales and cost of spares.

Pick upVery bad after sales support. Non cooperative dealers and poor response from company.