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    Horrible Customer Service from Chervolet and SC Motors

    12 years ago | Siddharth

    User Review on Chevrolet Cruze [2014-2016] LTZ

    Detail Review:
    Rating parameters
    (out of 5)

    4.0

    Exterior

    1.0

    Comfort

    3.0

    Performance

    2.0

    Fuel Economy

    1.0

    Value for Money

    PURCHASE:
    New

    DRIVING:
    Few thousand kilometers

    I would a Cruze about 1.5 years ago from SC Motors and within a span of 1.5 years, the gear box, clutch plate, brake plates need to be replaced.

    The car is very high in maintenance and the moment you send the car to the service centre they charge you exorbidant charges. The Service engineers dont know the warranty of the spare parts and just wanted to levy a heavy charge. Imagine a bill of Rs 91,000 just in the 4th Service. KIndly refrain from buying this car. Mr Kailash ( kaiXXXXXX@gm.com ) doesnt even reply to the mails send to him. He is supposed to be the Services General Manager at GM Motors. Mr Makhija from SC Auto was also too rude on the Customer servicr front. I think all these guys get an incentive on their service revenues and hence find faults and charge heavy.

    Kindly refrain from buying any Chervolet car in India.

    Chervolet Sucks,

    Regards

    Siddharth Mehta.

    Looks , SpeedSpace , After Sales Service
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