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    Poor safety and after sales service

    13 years ago | Rohaan K Khanna

    User Review on Chevrolet Cruze [2014-2016]

    Detail Review:
    Rating parameters
    (out of 5)

    3.0

    Exterior

    2.0

    Comfort

    1.0

    Performance

    2.0

    Fuel Economy

    1.0

    Value for Money

    PURCHASE:
    New

    DRIVING:
    Few hundred kilometers

     

    Exterior Looks are gr8.

     

    Interior (Features, Space & Comfort) Good as self driven vehicle , back seats are cramped.

     

    Engine Performance, Fuel Economy and Gearbox Drive is good, AT version has turbo lag. you can feel its diesel engine, and yes the name diesel rocket is agreed, after the initial turbo lag car really zooms.

     

    Ride Quality & Handling It is great but the company is totally non responsive and after sale service is really pathetic and the 5 * safety feautures are crap on accident air bags don't open and the dealer says the command was given but could not open and yet they have to be replaced, quite surprising they are fleecing customer for the safety feauture which failed and also risking life of their customer.

     

    Final Words Don't go on company's word and buy only if you are sure that you will never meet with accident and have patience to deal with their poor after sale service.

     

    Areas of improvement Safety, after sale service, turbo lag, back seat space, cutomer satisfaction.

     

    looks , good self driven vehiclepoor safety airbags don.t open , poor after sales service , cramped back seats
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