Good pickup and fuel economy

I own a Chevrolet Beat Diesel and when I completed around 12000 Kms, the alternator of my car stopped working. My daughter was stuck at 11 PM in the middle of the road and when I got there and called GM & my authorized dealer/service station (Auto Vikas, Moti Nagar) for help, I got a BIG NOTHING! All I was given was the number of a crane operator who said he will reach me in 2 HOURS. So I booked a crane operator on my own. Even then I was calm and I had no big issues with either GM or Auto Vikas.

  Then my car went for service, it took them 3 DAYS TO FIX IT. Even then I thought it's okay.   But when I drove the car, I found the front headlight (right) indicator bulb missing, which is just next to the battery. My son went and told Auto Vikas about it, and they just wouldn't accept their fault. So when he shouted out loud about this, then the serviceman got some random bulb to put there.  Then when I give them a bill of towing of Rs 2000, Auto Vikas people tell me that I will only get Rs 1000 as my claim. Then I again have to shout at them to make them accept the bill and give me a receiving. Since then its been over a week and I have not got the claim of Rs 2000 yet. I called up auto vikas and they say it'll take over a MONTH.    Is this how the well known american brand functions? You think anyone who faces this would refer anyone to buy any of GM's product?   This incident did MAKE MY HEART SKIP A FEW BEATS! PATHETIC AFTER-SALES SERVICE!

Seats not comfortable, shocker and suspension sucksGood pickup and fuel economy