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    Maruti Suzuki Ciaz User Reviews

    Looking for Maruti Suzuki Ciaz? Here are the reviews and ratings by Ciaz owners from across the country.

    Ciaz Image

    4.3/5

    504 Ratings

    5 star

    58%

    4 star

    29%

    3 star

    6%

    2 star

    3%

    1 star

    5%

    Variant
    All Versions
    Rs. 11,19,848
    On Road Price, Kochi

    Categories (out of 5)

    • 4.4Exterior
    • 4.6Comfort
    • 4.2Performance
    • 4.2Fuel Economy
    • 4.3Value for Money

    All Maruti Suzuki Ciaz Reviews

     (271)
    • All
    • 5
    • 4
    • 3
    • 2
    • 1
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    • Poor experience
      4 years ago | Pranjali Shah
      Gear box broke after 40000 km and costed a packet. Paid 1/4th of the car price just for a gear box. Also parts are not easily available and took many days to get the same. Am extremely unhappy with the car and the company service.
      Rating parameters(out of 5)
      3

      Exterior/Styles

      3

      Comfort & Space

      1

      Performance (Engine/Gear/Overall)

      3

      Fuel Economy

      1

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forFew thousand kilometers
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      6
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      2
    • Worst car engine
      4 years ago | Aravind
      Initially ciaz car was d best I thought. After completing 85k kilometres within 3 years ciaz diesel engine consumes 2 liters of engine oil for 4k kilometres. Then I have checked three cylinder piston Nd rings are completely damaged and weaked turbocharger. I have complained this issue to higher level very bad customer service. Please don't buy Maruti Suzuki vehicles their engine can't even survive for 80k kilometres such a worst quality products are providing by Maruti to consumer. After 2012 manufactured vehicles are Maruti own engines. Then only these kind of issues raised. I had a very bad experience to buy a Maruti brand. I have spent 11 lakhs to buy this car now it coated me more than a lakh to repair this car. It's a piece of trash.
      Rating parameters(out of 5)
      5

      Exterior/Styles

      5

      Comfort & Space

      1

      Performance (Engine/Gear/Overall)

      3

      Fuel Economy

      1

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forFew thousand kilometers
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      5
      DisLike Button
      1
    • Superior interiors ,spacious and gud pickup
      5 years ago | Sudhakar

      Excellent car in this segment with new hybrid 1.5 engine. By far the longest and spacious. May be drivability is not as good as verna and engine not as refined as the city while its not far behind in those areas, it excells in other areas where city and verna fall short rear seat comfort, mileage, maintenance and vehicle cost. Luxury interiors, rear ac vents from base model. Good nvh. Small downsides driver seat adjustments not very impressive, not the best of suspensions but talk about value for money, milege, service costs and Maruti reliability, I would say 5Star rating. Maruti has produced a noteworthy facelift especially the petrol version.

      NANA
      Rating parameters(out of 5)
      5

      Exterior/Styles

      5

      Comfort & Space

      4

      Performance (Engine/Gear/Overall)

      4

      Fuel Economy

      5

      Value for Money/Features

      About the Reviewer
      Purchase Not Purchased
      Driven forDid a short drive once
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      4
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      0
    • Faulty Steering - Does not auto center. DO NOT BUY CIAZ
      5 years ago | Kiran
      Bought a 2nd hand ciaz petrol zxi when it had just clocked 2000kms. Pros- very spacious, good features, great mileage Cons -POOR handling, Steering does not auto center I have been facing the steering auto centering issue since 7000kms. Showed it at many maruti service centres and they deny the problem. My vehicle has crossed 33000kms now. The problem gets worse with time. Atlast one service centre told me this is how Ciaz steering is and nothing can be done about it. My hand starts aching within a short span of drive, forget going with this vehicle on hair pins. This is a manufacturing defect. DO NOT BUY CIAZ. Maruti has to do something about it. I wrote to maruti people and Nexa people and they are least bothered
      Rating parameters(out of 5)
      5

      Exterior/Styles

      5

      Comfort & Space

      2

      Performance (Engine/Gear/Overall)

      4

      Fuel Economy

      3

      Value for Money/Features

      About the Reviewer
      Purchase Used
      Driven forIts my mate since ages
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      4
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      0
    • A Great Combination of Performance and Value .
      3 years ago | Utsav Sahay
      To start with I purchased my Ciaz from Reliable Motors Nexa Outlet in Dhanbad Jharkhand. The process was very smooth as I had to visit the showroom only once before taking the delivery that too just for booking my vehicle, the vehicle was delivered to me on the promised date. I am a driving enthusiast and my running is mostly on highways and drive close to 3200 to 3500 kms per month. Ciaz has never let me down on highways in its power output, comfort or mileage. I have driven this car for 700 kms at a stretch including bad roads of Bihar but never felt that driving talking a toll on my energy levels. Such is the driving comfort of the car. The only major mechanical change in my car till date is of the front brake pads.@ 25000 kms . The car has done 35000 kms till date without any mechanical problems. I am fully satisfied with the performance.
      Rating parameters(out of 5)
      About the Reviewer
      Purchase New
      Driven forFew thousand kilometers
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      4
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      0
    • Best sedan in the segment
      4 months ago | Rakesh Kumar khindawat
      I've been using the car for 5 years now, I have experienced the best-of-class comfort in this segment and the best thing is has the lowest service cost and comes with the trust of Maruti so highly recommended if you are looking for a sedan in this segment.
      Rating parameters(out of 5)
      5

      Exterior/Styles

      5

      Comfort & Space

      5

      Performance (Engine/Gear/Overall)

      4

      Fuel Economy

      5

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forFew thousand kilometers
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      4
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      0
    • Value for money. Great Experience!!
      2 months ago | Shakti Sethi
      Buying experience was good as expected from nexa. Car has good very good low end and on tap responses are very good which makes overtaking a breeze. The car is very stable at alarming speeds of triple digits (150 km/h). Mileage is also better than most cars in its class Overall it offers good combination of mileage and performance . This car is very comfortable and absorbs anything the roads throw at it .LEDs make the car look sophisticated and provide good visibility . Diamond cut alloys also make the ciaz look upmarket and premium and the car has abundance use of chrome. Servicing is average like other car brands nothing special. Con is the body roll which comes because of suspension which is ultra soft and absorbs bumps very well but when you drive too fast while changing lanes or show it a corner in fast speed . But it chassis supports good handling and straight-line stability is rock solid . Sheet metal could also be improved at par with what vw offers. Overall summing up the car is value for money and ciaz alpha is the best buy at its price point with good amount of features and the car is much better than So called SUVs.
      Rating parameters(out of 5)
      4

      Exterior/Styles

      5

      Comfort & Space

      5

      Performance (Engine/Gear/Overall)

      4

      Fuel Economy

      5

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forFew thousand kilometers
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      4
      DisLike Button
      0
    • Peace of Mind
      2 years ago | Abhishek Kumar Verma
      I bought this car because its longest in segment, widest in segment, highest ground clearance in segment, biggest boot in segment, most spacious inside in segment, highest mileage in segment, unique hybrid tech in segment, first car with touch screen in segment, first car with projector headlamps in segment etc.
      Rating parameters(out of 5)
      5

      Exterior/Styles

      4

      Comfort & Space

      4

      Performance (Engine/Gear/Overall)

      4

      Fuel Economy

      5

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forIts my mate since ages
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      9
      DisLike Button
      6
    • Mind boggling experience
      7 months ago | Vikalp Shrivastava
      It has a lot of space and driving is awesome. I had purchased top model and it was worth it. The mileage is great, boot space etc. Only one con the length of the car otherwise very good experience.
      Rating parameters(out of 5)
      5

      Exterior/Styles

      5

      Comfort & Space

      5

      Performance (Engine/Gear/Overall)

      5

      Fuel Economy

      5

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forFew thousand kilometers
      Was this review helpful?
      Like Button
      6
      DisLike Button
      3
    • Do not buy Maruti Suzuki Nexa Ciaz
      5 years ago | Shreeya
      I suggest you do not buy the car. The maruti nexa people are not at all helpful and have little or no knowledge about their car. I bought a new ciaz car in October 2018 and it has a problem where sometimes the side rear view mirrors of the car do not open. And as we all know how necessary are the side rear view mirrors I asked the nexa people for an immediate solution. But, it has been almost 2 months and they have no idea why this problem is occurring. The car has been serviced 1 time and nexa people have looked through this problem atleast 6 times. This is a serious issue which you should consider and avoid buying this car. Thanks!
      Rating parameters(out of 5)
      1

      Exterior/Styles

      4

      Comfort & Space

      3

      Performance (Engine/Gear/Overall)

      2

      Fuel Economy

      1

      Value for Money/Features

      About the Reviewer
      Purchase New
      Driven forFew thousand kilometers
      Was this review helpful?
      Like Button
      5
      DisLike Button
      2

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    Maruti Suzuki Ciaz
    Rs. 11.20 Lakh
    On Road Price, Kochi
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